working on the same message. about to bump into you on the street. available for live chat. unavailable for live chat. The correct answer is: working on the same message.
Whenever you get an influx of new customers When your business practices change Quarterly Whenever you get negative feedback The correct answer is: When your business practices change.
Creating a “high priority” view. Setting SLAs. Using automation to move tickets to different stages. All of the above. The correct answer is: All of the above.