Where do your team’s interactions (phone calls, emails, etc.) with contacts appear inside HubSpot CRM?

When creating an email template, how would you include the contact’s name in the greeting?

Personalization tokens Fill-in-the-blank areas Static text None of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

What is a task queue?

A playlist of activities you can work through, one at a time. A filtered list of contacts that shows you the most important people to focus on. A written list of goals you want to achieve in a given day or week. The feature in HubSpot CRM that helps you create multiple tasks at once. […]

How do chatbots qualify leads?

By routing website visitors to the first available sales rep By using a machine learning algorithm to rank your contacts based on the information contained in their contact properties By asking website visitors a series of questions and taking different actions based on their answers By calling the phone numbers stored in your contact records […]