When creating an email template, how would you add the next steps? For example, “If you’d still like to talk about this, please let me know the best time to reach you.”

Email templates use personalization tokens to pull information from CRM properties into your emails, but you should also leave room to personalize every email you send. Why?

To provide more value to your prospect To include relevant details from other conversations you’ve had To make sure the email addresses the recipient’s specific needs all of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

When creating an email template, how would you include the contact’s name in the greeting?

Personalization tokens Fill-in-the-blank areas Static text None of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

If you enroll a person in a Sequence, what happens when they respond?

The “post-contact” steps of the sequence are triggered, The sequence continues executing until all of the steps are completed. The sequence alerts you that they have responded. The sequence automatically terminates. Download HubSpot Sales Software Certification Exam Answers (PDF)