When creating an email template, how would you add the next steps? For example, “If you’d still like to talk about this, please let me know the best time to reach you.”

A playbook can include all of the following EXCEPT:

Videos and images. Written instructions. Live chat. Interactive buttons. Download HubSpot Sales Software Certification Exam Answers (PDF)

When creating an email template to schedule a meeting with someone, how would you add a description of the topics the meeting was supposed to cover? For example, “I’d love to find a time to dive deeper into [insert topic here].”)

Personalization tokens Fill-in-the-blank areas Static text None of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

Fill in the blank: A ___________ is a record used to track the progress of an individual sale.

deal stage deal record deal pipeline deal forecast Download HubSpot Sales Software Certification Exam Answers (PDF)