True or false? When connecting your email to help desk, you should connect your personal email.

True or false? You could use an NPS survey to assess overall sentiment of your employees.

True False The correct answer is: True.

The HubSpot knowledge base tool can do all of the following EXCEPT:

Offer related articles to readers Restrict knowledge base articles Add videos to articles Suggest articles to be written The correct answer is: Suggest articles to be written.

All of the following are stages of troubleshooting EXCEPT:

Understand the issue Find relevant context Diagnose the problem Ask for help The correct answer is: Ask for help.