True or false? When connecting your email to help desk, you should connect your personal email.

If you want to know what your customer thinks about their sales experience, which feedback survey should you use?

Customer effort score Customer satisfaction survey Net promoter score Customer advocacy score The correct answer is: Customer satisfaction survey.

True or false? The only way to move tickets to different stages is manually.

True False The correct answer is: False.

The extended value stage is when you _______.

offer your customer more than they were expecting. renew your customer’s account customer renews with you. prolong your onboarding process. give the customer what they want. The correct answer is: offer your customer more than they were expecting.