True or false? It’s best practice to match your knowledge base design with the design of your website.

True or false? Experiencing lower ticket volume is a good indicator that your knowledge base is working well.

True False The correct answer is: True.

A help desk does all of the following EXCEPT:

Streamline intake Provide feedback Improve experiences with reporting Triage customer issues The correct answer is: Provide feedback.

When setting up your knowledge base in HubSpot, you need to connect your _______.

help desk domain brain Conversations inbox The correct answer is: domain.