True or false? It’s best practice to match your knowledge base design with the design of your website.

True or false? The only way to move tickets to different stages is manually.

True False The correct answer is: False.

The HubSpot knowledge base tool can do all of the following EXCEPT:

Offer related articles to readers Restrict knowledge base articles Add videos to articles Suggest articles to be written The correct answer is: Suggest articles to be written.

Scenario: Your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?

Net promoter score Customer satisfaction survey Customer acknowledgment survey Customer effort score The correct answer is: Customer satisfaction survey.