- Gathering support inquiries
- Responding to support inquiries
- Reporting and analyzing on support inquiries
- Categorizing and routing support inquiries
The correct answer is:
- Categorizing and routing support inquiries.
Related Post
A customer journey map is a representation of:
the stages a customer goes through with your company where your customers physically are how your prospects become your customers how your customers renew The correct answer is: the stages a customer goes through with your company.
True or false? Cross-object reporting exists in the service analytics tool.
True False The correct answer is: False.
Intake is how you _____.
respond to support inquiries receive support inquiries triage support inquiries acknowledge support inquiries The correct answer is: receive support inquiries.