- Gathering support inquiries
- Responding to support inquiries
- Reporting and analyzing on support inquiries
- Categorizing and routing support inquiries
The correct answer is:
- Categorizing and routing support inquiries.
Related Post
When should you consider using a chatbot?
If human bandwidth is a constraint If the cost of making a mistake is low If you get a lot of standard questions All of the above The correct answer is: All of the above.
An example of an intended value milestone is when the customer expected to get her fridge fixed, ________.
and her fridge is fixed. and her fridge and sink are fixed. and the repair person arrives. but the repair person didn’t show up. The correct answer is: and her fridge is fixed.
When setting up your knowledge base in HubSpot, you need to connect your _______.
help desk domain brain Conversations inbox The correct answer is: domain.