- Connecting multiple channels to help desk
- Connecting your personal and team email client
- Creating a knowledge base
- Creating a customer portal website
The correct answer is:
- Connecting multiple channels to help desk.
Related Post
What is an advocate?
Someone who gives you a score of 9 or 10 on your NPS survey Someone who helps you generate more business Someone who gets paid for advertising your brand. An employee on your marketing team The correct answer is: Someone who helps you generate more business.
Reports bucketed under the “conversation overview” category give you insight into:
How your customers are changing over time. How effective your knowledge base is. How productive your reps are. All of the above. The correct answer is: How productive your reps are.
In HubSpot, help desk is comprised of all of the following tools EXCEPT:
Reporting Automation Knowledge base Tickets The correct answer is: Knowledge base.