Do Brands Have Legal Ownership Over Content That Users Generate About Their Brand?

What Is NOT An Example Of A Social Media Crisis?

Employees going rogue on social media A celebrity posting an update that sparks outrage A hack into a Twitter account for a major brand These are all examples of a social media crisis. Download HubSpot Social Media Certification Exam Answers (PDF)

True Or False? A Buyer Persona Is As Important As Business Objectives When Developing A Social Media Strategy.

True False Download HubSpot Social Media Certification Exam Answers (PDF)

How Can Social Media Monitoring Inform Your Sales And Product Teams?

Your competitors’ marketing material can be copied and used for your own product or service. Your product team can explain to customers exactly why they built that feature a certain way. Your sales team can listen to their closed/won deals and find great upsell opportunities via social listening. Customer feedback, whether positive or negative, can […]