Do Brands Have Legal Ownership Over Content That Users Generate About Their Brand?

Why Would You Want A Service To Help You Manage And Discover Influence?

To help you discover what hashtags are working the best To determine which channels are the most important To know what type of customer information to regularly monitor To identify individuals who have the biggest following and high social clout Download HubSpot Social Media Certification Exam Answers (PDF)

What Is NOT An Example Of A Social Media Crisis?

Employees going rogue on social media A celebrity posting an update that sparks outrage A hack into a Twitter account for a major brand These are all examples of a social media crisis. Download HubSpot Social Media Certification Exam Answers (PDF)

What Do We Mean When We Say You Should Post An “80/20 Mix” On Social Media?

20% of your social content should promote your own brand, and 80% of your social content should be anything that truly interests your audience and engages them in conversations. 80% of your social content should promote your brand, and 20% of your social content should be anything that truly interests your audience and engages them […]