Direct sales revenue from social media Mentions Sharing and retweets Likes or Favorites Customer satisfaction Download HubSpot Social Media Certification Exam Answers (PDF)
True False Download HubSpot Social Media Certification Exam Answers (PDF)
Send my sales team to follow up with every negative post about the incident so that we can take this opportunity to win their business. Amplify the competitor’s blunder, telling your followers “See this? We would never do this.” Maintain a helpful approach and have empathy for the company’s missteps. Reply thoughtfully and empathetically to […]