Which of the following is NOT a step when establishing listening posts?

True or false? You should only reach out to your detractors.

True False The correct answer is: False.

In HubSpot, help desk is comprised of all of the following tools EXCEPT:

Reporting Automation Knowledge base Tickets The correct answer is: Knowledge base.

Select all that apply. AI allows you to do which of the following in your help desk?

Expand your writing Summarize your conversation Change the tone of your writing Create a new ticket The correct answer is: Expand your writing Summarize your conversation Change the tone of your writing