Fill In The Blank: You Standardize For ______________.

True or false? Delight is only about the customer experience your service delivers.

True False Download HubSpot Inbound Certification Exam Answers (PDF)

True or false? Every business exists primarily to create profits.

True — a business might have other goals it wants to achieve, but its leaders must be focused on profits first in order to achieve those other goals. True – A business only exists to create profits for the people it employs. False — businesses should not think about profits at all. Instead, they should […]

How Can You Apply Flywheel Thinking To Your Company’s Budget?

By investing as much money into things that drive customer happiness—such as support teams and product improvements—as you do into acquiring new customers through marketing and sales. By making sure funds are evenly distributed to each section of the flywheel. Marketing, sales, and customer support should each have equal proportions of the overall budget. If […]