True or false? You can create cross-object reports from the report builder.

A help desk does all of the following EXCEPT:

Streamline intake Provide feedback Improve experiences with reporting Triage customer issues The correct answer is: Provide feedback.

True or false? A knowledge base is a type of self-service.

True False The correct answer is: True.

Fill in the blank: Reach out to your ______ to ask them to complete advocacy actions.

promoters detractors passives marketing team The correct answer is: promoters.