With Service Hub, you can complete all of the following tasks EXCEPT:

True or false? Regardless of how long it takes, you should respond to every single customer feedback survey you receive.

True False The correct answer is: False.

Which of the following is a benefit of phone support?

It’s cheaper for your company Customers can get immediate help for complicated issues In general, customers prefer phone support to any other type of support All of the above The correct answer is: Customers can get immediate help for complicated issues.

Fill in the blank: The primary goal of a customer journey map is to ______.

understand the process from becoming a prospect to a customer ensure your customers continue to buy from you know the location of your customers build empathy The correct answer is: build empathy.