With Service Hub, you can complete all of the following tasks EXCEPT:

Custom views in the conversations inbox lets you _________.

Choose which of HubSpot’s predetermined views to pin. Create your own views based on ticket and conversation properties. Drag and drop conversations to HubSpot’s predetermined views. Customize the font of your emails and live chat. The correct answer is: Create your own views based on ticket and conversation properties.

When setting up your knowledge base in HubSpot, you need to connect your _______.

help desk domain brain Conversations inbox The correct answer is: domain.

If you’ve never set up service reports in HubSpot before, start with _________.

The report builder The report library Service analytics The report customizer The correct answer is: Service analytics.