When creating an email template, how would you include the contact’s phone number?

When making a call from HubSpot CRM, what’s the best way to take notes during a call?

Add a note to the contact record. Update the “Last Call” property on the contact record. Use the notes area that appears during the call to type notes. The call is automatically recorded, so notetaking is unnecessary. Download HubSpot Sales Software Certification Exam Answers (PDF)

A playbook can include all of the following EXCEPT:

Videos and images. Written instructions. Live chat. Interactive buttons. Download HubSpot Sales Software Certification Exam Answers (PDF)

If you send a tracked email to a contact and you get a notification saying they read it, when should you call them?

As soon as you see the first notification. After they respond to your email. After getting at least 10 notifications. After getting three or four notifications. Download HubSpot Sales Software Certification Exam Answers (PDF)