When creating an email template, how would you include the contact’s phone number?

What can you use the documents tool for?

You can use it to share a document with your contacts and get insights into how they interact with it. You can use it to create customized documents such as personalized quotes. You can use it to take notes about the conversations you have with your contacts throughout your sales process. You can use it […]

Which of the following is NOT a required part of an email template?

A name for the template An email subject line The body of the email The recipient’s email address Download HubSpot Sales Software Certification Exam Answers (PDF)

Email templates use personalization tokens to pull information from CRM properties into your emails, but you should also leave room to personalize every email you send. Why?

To provide more value to your prospect To include relevant details from other conversations you’ve had To make sure the email addresses the recipient’s specific needs all of the above Download HubSpot Sales Software Certification Exam Answers (PDF)