What are three ways your shoppers can check out when purchasing an item? Choose three.

Situation: The Lucky Nickel Construction Company recently hired a RevOps professional named Abeeku. He has discovered that the sales department and the customer support department have two different systems for tracking customer information and that the two aren’t connected in any way. He would like to get both departments onto the same system, but in the meantime he is focusing on integrating the two systems so they can share data. This is an example of:

Process definition Data governance Tech stack management None of the above Download HubSpot Revenue Operations Certification Exam Answers (PDF)

True or false? Aligning your sales team’s incentives with your customers’ long-term success will create delight for your customers.

True False Download HubSpot Revenue Operations Certification Exam Answers (PDF)  

Situation: C’est Wot is a Quebecois-British fusion restaurant specializing in jellied eel poutine. To encourage customers to bring their friends, C’est Wot gives first-time visitors buy-one-get-one meal vouchers for their next visit. This is an example of:

Adding force Removing friction Adding good friction Adding bad friction Download HubSpot Revenue Operations Certification Exam Answers (PDF)