- Help desk
- Customer feedback surveys
- Project management
- Knowledge base
The correct answer is:
- Project management.
Related Post
You want to understand how easy it is for your customers to get their questions answered from your support team. The appropriate feedback survey to use is:
Customer effort score Customer satisfaction survey Net promoter score Customer leadership score The correct answer is: Customer effort score.
If you want to know what your customer thinks about their sales experience, which feedback survey should you use?
Customer effort score Customer satisfaction survey Net promoter score Customer advocacy score The correct answer is: Customer satisfaction survey.
True or false? It’s best practice to match your knowledge base design with the design of your website.
True False The correct answer is: True.