- Help desk
- Customer feedback surveys
- Project management
- Knowledge base
The correct answer is:
- Project management.
Related Post
Which of the following is NOT a step when establishing listening posts?
Define your customer journey Align survey methods and goals Collect feedback Analyze feedback The correct answer is: Analyze feedback.
True or false? It’s a good idea to write your knowledge base titles as questions.
True False The correct answer is: True.
How do you calculate NPS?
Percentage of promoters minus percentage of passives Percentage of promoters minus percentage of detractors, divided by percentage of passives Percentage of promoters minus percentage of detractors Percentage of promoters The correct answer is: Percentage of promoters minus percentage of detractors.