- average conversion rate
- average lead-to-customer rate
- average revenue
- average lifetime value of a customer
True Or False? In Social Media, A Service Level Agreement (SLA) Refers To How Much Time Passes Between When A Customer Reaches Out And When The Company Responds.
True False Download HubSpot Social Media Certification Exam Answers (PDF)
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A contract between a service provider and a customer regarding the scope of the in- person or over-the-phone service to be provided The agreement a company makes to commit to answering social media responses in a specific amount of time A confidentiality agreement that creates a legal obligation to privacy and compels those who agree to keep […]