Send my sales team to follow up with every negative post about the incident so that we can take this opportunity to win their business. Amplify the competitor’s blunder, telling your followers “See this? We would never do this.” Maintain a helpful approach and have empathy for the company’s missteps. Reply thoughtfully and empathetically to […]
Developing content on the fly for local, national, or global events happening online or offline. Developing content on the fly for local, national, or global events happening online only. Developing content on the fly for local, national, or global events happening offline only. Developing content and publishing it in the time zone where the majority […]