- Whenever you get an influx of new customers
- When your business practices change
- Quarterly
- Whenever you get negative feedback
The correct answer is:
- When your business practices change.
Related Post
Scenario: Your boss wants to assess how customers feel after a technician visited their home. Which survey should your boss use?
Net promoter score Customer satisfaction survey Customer acknowledgment survey Customer effort score The correct answer is: Customer satisfaction survey.
All of the following are benefits of email support EXCEPT:
It’s immediate It provides a paper trail You can insert screenshots and gifs It’s conversational The correct answer is: It’s immediate
With Service Hub, you can complete all of the following tasks EXCEPT:
Gather intake Route tickets Monitor all social media Respond to support inquiries The correct answer is: Monitor all social media.