- A snippet.
- An email template.
- A knowledge base.
- A ticket.
The correct answer is:
- A ticket.
Related Post
True or false? It’s a best practice to send your NPS survey to customers monthly.
True False The correct answer is: False.
Which of the following CANNOT be done from your help desk?
Live chat. Send an email. Use AI to summarize your conversation. Start a video chat. The correct answer is: Start a video chat.
True or false? The only way to move tickets to different stages is manually.
True False The correct answer is: False.