- Expand your writing
- Summarize your conversation
- Change the tone of your writing
- Create a new ticket
The correct answer is:
- Expand your writing
- Summarize your conversation
- Change the tone of your writing
Related Post
True or false? When connecting your email to help desk, you should connect your personal email.
True False The correct answer is: False.
A help desk does all of the following EXCEPT:
Streamline intake Provide feedback Improve experiences with reporting Triage customer issues The correct answer is: Provide feedback.
If your support reps have trouble prioritizing tickets, consider _______.
Creating a “high priority” view. Setting SLAs. Using automation to move tickets to different stages. All of the above. The correct answer is: All of the above.