When creating an email template, how would you include the contact’s name in the greeting?

If you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning?

Nothing HubSpot automatically personalizes the email for you. A help article with email best practices opens in a new window. HubSpot gives you a list of recommendations for improving your email. Download HubSpot Sales Software Certification Exam Answers (PDF)

How has the internet changed the relationship between buyers and sellers?

Customers have more options for sharing their opinions of your company with other prospective buyers. Prospective buyers have more access to information about your company and products. Sellers can better leverage the voices of happy customers to resolve the concerns of potential buyers. All of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

If you enroll a person in a Sequence, what happens when they respond?

The “post-contact” steps of the sequence are triggered, The sequence continues executing until all of the steps are completed. The sequence alerts you that they have responded. The sequence automatically terminates. Download HubSpot Sales Software Certification Exam Answers (PDF)