All of the following are default reports in HubSpot CRM EXCEPT:

How do chatbots qualify leads?

By routing website visitors to the first available sales rep By using a machine learning algorithm to rank your contacts based on the information contained in their contact properties By asking website visitors a series of questions and taking different actions based on their answers By calling the phone numbers stored in your contact records […]

Which of the following is NOT a default contact property in HubSpot CRM?

Favorite flavor of cake (a free-fill sample property) Next activity date (the date of a contact’s next meeting or task, if any) Form submission (the name of any form the contact has submitted from your website) Last contacted (the date or time period a person last received contact from a member of your sales team) […]

If you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning?

Nothing HubSpot automatically personalizes the email for you. A help article with email best practices opens in a new window. HubSpot gives you a list of recommendations for improving your email. Download HubSpot Sales Software Certification Exam Answers (PDF)