All of the following are default reports in HubSpot CRM EXCEPT:

What is a task queue?

A playlist of activities you can work through, one at a time. A filtered list of contacts that shows you the most important people to focus on. A written list of goals you want to achieve in a given day or week. The feature in HubSpot CRM that helps you create multiple tasks at once. […]

When making a call from HubSpot CRM, what’s the best way to take notes during a call?

Add a note to the contact record. Update the “Last Call” property on the contact record. Use the notes area that appears during the call to type notes. The call is automatically recorded, so notetaking is unnecessary. Download HubSpot Sales Software Certification Exam Answers (PDF)

There are several ways to create contacts. One way is to create contacts manually. All of the following are also ways to create contacts EXCEPT:

Form submissions from your website. Business card scanning through HubSpot’s mobile app. Automatic contact creation from emails, if your inbox is connected to HubSpot. The Slack integration. Download HubSpot Sales Software Certification Exam Answers (PDF)