True Or False? “Earned” Media Is Exposure Your Brand Has Paid For, E.G., Advertising Or Promotions.

What Should You Do If Your Competitor Has A Big Public Blunder?

Send my sales team to follow up with every negative post about the incident so that we can take this opportunity to win their business. Amplify the competitor’s blunder, telling your followers “See this? We would never do this.” Maintain a helpful approach and have empathy for the company’s missteps. Reply thoughtfully and empathetically to […]

The _________ Stage Focuses On Creating Message Maps And Listening Protocols On Social Media.

preparation recovery response crisis Download HubSpot Social Media Certification Exam Answers (PDF)

True or false? Social content is only used during the attract and delight stages of the inbound methodology.

True False Download HubSpot Social Media Certification Exam Answers (PDF)