Don’t spend more than a few seconds on rapport building. Long enough to get the prospect comfortable discussing goals and challenges with you, but not so long that it requires the rest of the call to be rushed. As long as possible. Increasing the amount of time spent building rapport will increase the prospect’s likelihood […]
“This is a good start, but you need to advise them on the best path to achieving their goals and explain how we can help them get there.” “This is a good way to finish the presentation, but you should start by explaining our offering and how it can solve their problems.” “This is okay, […]
A live chat from a website visitor A phone call into your company Someone who reaches out to you on LinkedIn or Twitter Someone who mentions your company on LinkedIn or Twitter Download HubSpot Inbound Sales Certification Exam Answers (PDF)