- True
- False
Download HubSpot Inbound Certification Exam Answers (PDF)
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True or false? Delight is only about the customer experience your service delivers.
True False Download HubSpot Inbound Certification Exam Answers (PDF)
What Kinds Of Information Does Your Customer Service Team Likely Need Included In Each Persona?
They’re service level agreement (SLA) when serving people who match that persona. The percentage of your customer base represented by that persona. The persona’s full contact information and purchasing history so they know how to respond to service calls from them. The parts of your offering that the persona likes most and least. Download HubSpot […]
Which Of The Following Is NOT Something You Would Take Into Account When Contextualizing Information?
What actions have happened prior to this point What activities brought someone to this point What your product/service best attributes are What type of question is being asked, and how the prior actions and activities influenced the current situation Download HubSpot Inbound Certification Exam Answers (PDF)