- Back office teams don’t need to be involved in creating buyer personas, but they should understand and accept the finished personas.
- Back office teams often have key insights to offer during the creation process and should be invited to help create your buyer personas.
- Back office teams should own the buyer persona creation process because they are less biased than customer facing teams.
- Back office teams shouldn’t be involved with buyer personas at all because they don’t interact with customers directly.
By investing as much money into things that drive customer happiness—such as support teams and product improvements—as you do into acquiring new customers through marketing and sales. By making sure funds are evenly distributed to each section of the flywheel. Marketing, sales, and customer support should each have equal proportions of the overall budget. If […]
True Or False? To Ensure That Search Engines Understand Your Website Page, It’s Necessary To Repeat Your Primary Keyword Throughout The Page Content Using The Same Wording And Phrasing.
True False Download HubSpot Inbound Certification Exam Answers (PDF)
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