- Ease of completing a task
- Overall satisfaction vs. satisfaction at a particular moment
- Satisfaction at a particular moment vs. overall satisfaction
- Impact of a bug or outage
The correct answer is:
- Ease of completing a task.
Related Post
All of the following are stages of troubleshooting EXCEPT:
Understand the issue Find relevant context Diagnose the problem Ask for help The correct answer is: Ask for help.
With Service Hub, you can complete all of the following tasks EXCEPT:
Gather intake Route tickets Monitor all social media Respond to support inquiries The correct answer is: Monitor all social media.
Fill in the blank: You should use NPS instead of customer satisfaction survey when you want to understand __________.
Ease of completing a task Overall satisfaction vs. satisfaction at a particular moment Satisfaction at a particular moment vs. overall satisfaction Impact of a bug or outage The correct answer is: Overall satisfaction vs. satisfaction at a particular moment.