Which of these formats promotes in-store offerings while also driving traffic to stores?

Situation: Granny’s Handmade Electronics produces high-end computers and TVs using only yarn and apple pie filling. Many consumers are skeptical that the products would work as advertised, so Granny has introduced a seven-day free trial and a one-year money-back guarantee. This is an example of:

Adding force Removing friction Adding good friction Adding bad friction Download HubSpot Revenue Operations Certification Exam Answers (PDF)

Situation: Oslo’s biggest knitting supplies wholesaler recently launched an ecommerce store and hired a RevOps professional named Einar. He has mapped out the buyer’s journey for the company’s customers, and he is in the process of documenting everywhere responsibility for a customer is passed from one team to another. This is an example of:

Process definition Data governance Tech stack management None of the above Download HubSpot Revenue Operations Certification Exam Answers (PDF)

Where would you advise someone to go in order to opt in to the Product Ratings Program?

Google Merchant Center Product feed Google My Business Google Ads Download Google Shopping Ads Certification Exam Answers (PDF)