When creating an email template, how would you add a personalized closing line?

True or false? You should customize an email template every time you send it out.

Personalization tokens are just placeholders that need to be manually replaced. The template is a starting point, but every email you send should be customized for the contact you’re sending it to. The point of email templates is to save you the trouble of customizing individual emails. Some emails might need additional customization, but a […]

When creating an email template, how would you include the contact’s name in the greeting?

Personalization tokens Fill-in-the-blank areas Static text None of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

Which of the following is a best practice when sending emails as part of your task queue?

Use the email scheduling tool to make sure your emails will be delivered at a time that’s convenient for your contacts. Send emails first thing in the morning to make sure your contacts see them when they get into work. Send emails at the end of the day to avoid interrupting your contacts’ daily schedule. […]