- True
- False
The correct answer is:
- False.
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All of the following are benefits of email support EXCEPT:
It’s immediate It provides a paper trail You can insert screenshots and gifs It’s conversational The correct answer is: It’s immediate.
According to the prioritization matrix, customer issues that are high impact and high cost should be prioritized:
Today Tomorrow Next week Next year The correct answer is: Tomorrow.
________ is for folks who need to create basic, out-of-the-box reporting.
The report builder Service analytics The report library The report synthesizer The correct answer is: The report synthesizer.