- True
- False
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Flywheels store momentum. Flywheels represent a circular process rather than a linear one. Flywheels are able to stand unsupported for an indefinite amount of time. Flywheels accelerate as you add more energy to them. Download HubSpot Inbound Certification Exam Answers (PDF)
To exceed expectations To provide an outstanding experience every time a prospect or customer interacts with your company To go the extra step to ensure a prospect or customer accomplishes what they set out to do All of the above Download HubSpot Inbound Certification Exam Answers (PDF)
True — even a single unhappy customer will scare away potential customers, so you need to hold your teams to a standard of pleasing every single customer they work with. True — if you aren’t providing a flawless customer experience to every one of your customers, you aren’t operating a flywheel company. False — not […]