True or false? Each team within your company should have their own customer journey map.

With ticket ______, you are able to filter down your tickets

views editing stores records customization The correct answer is: views.

Select all that apply. AI helps you write your knowledge base articles in which of the following ways?

Rewrite your content in a different tone. Expand your writing. Turn your writing into audio Shorten your writing. The correct answer is: Rewrite your content in a different tone. Expand your writing. Shorten your writing.

True or false? Customer effort score is measured on a three-point scale.

True False The correct answer is: False.