True or false? All customer portals are password protected.

True or false? You should only reach out to your detractors.

True False The correct answer is: False.

True or false? Experiencing lower ticket volume is a good indicator that your knowledge base is working well.

True False The correct answer is: True.

True or false? When setting up your Conversations email inbox, you should connect your personal email.

True False The correct answer is: False.