True Or False? Contacting New Leads Within Five Minutes Is Better Than Contacting Them Within 24 Hours.

Which Of The Following BEST Describes A Sales And Marketing Service-Level Agreement (SLA)?

An agreement between sales and marketing that requires certain actions from each team. A document that outlines the service marketing will provide to sales. A document that outlines the service sales will provide to marketing. A plan for marketing and sales to work together on content creation. Download HubSpot Sales Enablement Certification Exam Answers (PDF)

What Does It Mean To Ask A Customer About Their “Watering Holes”??

Ask them where they learn new things related to their job. Ask them what distracts them from achieving their goals. Ask them what their hobbies are. Ask them what refreshes them when they feel frustrated. Download HubSpot Sales Enablement Certification Exam Answers (PDF)

If Your Service-Level Agreement Provides Your Sales Team With More Leads Than They Can Handle, What’s The FIRST Thing You Should Do?

Evaluate each rep’s sales velocity and look for areas that can be improved. Recalculate the SLA to make it more reasonable. Hire more salespeople. Have your marketing team nurture the leads sales can’t get to until sales is able to contact them. Download HubSpot Sales Enablement Certification Exam Answers (PDF)