Personalization tokens Fill-in-the-blank areas Static text None of the above Download HubSpot Sales Software Certification Exam Answers (PDF)
Author: Knowledge Glass
When creating an email template, how would you include the contact’s name in the greeting?
Personalization tokens Fill-in-the-blank areas Static text None of the above Download HubSpot Sales Software Certification Exam Answers (PDF)
True or false? When you add a note to a contact record, the content of the note automatically gets emailed to that contact.
True False Download HubSpot Sales Software Certification Exam Answers (PDF)
If you need a report that isn’t included by default on the sales dashboard, what should you do first?
Create a custom report that gives you the information you need. Look in the reports library for a report that provides the information you need. Export your data into a spreadsheet and create a report in your favorite spreadsheet program. Go to the reports marketplace and see if you can purchase the needed report. Download […]
Which of the following is NOT a default contact property in HubSpot CRM?
Favorite flavor of cake (a free-fill sample property) Next activity date (the date of a contact’s next meeting or task, if any) Form submission (the name of any form the contact has submitted from your website) Last contacted (the date or time period a person last received contact from a member of your sales team) […]
There are several ways to create contacts. One way is to create contacts manually. All of the following are also ways to create contacts EXCEPT:
Form submissions from your website. Business card scanning through HubSpot’s mobile app. Automatic contact creation from emails, if your inbox is connected to HubSpot. The Slack integration. Download HubSpot Sales Software Certification Exam Answers (PDF)
If you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning?
Nothing HubSpot automatically personalizes the email for you. A help article with email best practices opens in a new window. HubSpot gives you a list of recommendations for improving your email. Download HubSpot Sales Software Certification Exam Answers (PDF)
Where can you send a tracked email from?
Contact, company, and deal records A Gmail or Outlook inbox HubSpot’s mobile app All of the above Download HubSpot Sales Software Certification Exam Answers (PDF)
When making a call from HubSpot CRM, what’s the best way to take notes during a call?
Add a note to the contact record. Update the “Last Call” property on the contact record. Use the notes area that appears during the call to type notes. The call is automatically recorded, so notetaking is unnecessary. Download HubSpot Sales Software Certification Exam Answers (PDF)
A playbook can include all of the following EXCEPT:
Videos and images. Written instructions. Live chat. Interactive buttons. Download HubSpot Sales Software Certification Exam Answers (PDF)