Fill in the blank: A ___________ is a record used to track the progress of an individual sale.

Email templates use personalization tokens to pull information from CRM properties into your emails, but you should also leave room to personalize every email you send. Why?

To provide more value to your prospect To include relevant details from other conversations you’ve had To make sure the email addresses the recipient’s specific needs all of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

How do chatbots qualify leads?

By routing website visitors to the first available sales rep By using a machine learning algorithm to rank your contacts based on the information contained in their contact properties By asking website visitors a series of questions and taking different actions based on their answers By calling the phone numbers stored in your contact records […]

True or false? In general, you should use the default options provided in the “Lead status” property.

True False Download HubSpot Sales Software Certification Exam Answers (PDF)