- promoters
- detractors
- passives
- marketing team
The correct answer is:
- promoters.
Related Post
True or false? You cannot edit the look and feel of your customer portal.
True False The correct answer is: False.
All of the following are benefits of email support EXCEPT:
It’s immediate It provides a paper trail You can insert screenshots and gifs It’s conversational The correct answer is: It’s immediate
What is channel switching?
Switching between responding to a customer and leaving a comment on the customer’s record in conversations. Another name for customer portal. Going from live chat to Facebook Messenger to email on a single thread. Switching from using conversations on desktop to using conversations on your mobile device. The correct answer is: Switching between responding to […]