True or false? You should only ask a customer to become an advocate over the phone.

True or false? When writing custom feedback surveys, use a variety of open-ended and closed-ended questions.

True False The correct answer is: True.

True or false? You should only reach out to your detractors.

True False The correct answer is: False.

True or false? You can access conversations from the HubSpot mobile app.

True False The correct answer is: True.