HubSpot Service Hub Software Certification

Fill in the blank: With ticket ________, you are able to edit ticket properties according to which team owns the ticket.

Sara TaylorComments Off on Fill in the blank: With ticket ________, you are able to edit ticket properties according to which team owns the ticket.
  • editing
  • records customization
  • views
  • pipelines

The correct answer is:

  • records customization.

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HubSpot Service Hub Software Certification

The HubSpot knowledge base tool can do all of the following EXCEPT:

Sara Taylor

Offer related articles to readers Restrict knowledge base articles Add videos to articles Suggest articles to be written The correct answer is: Suggest articles to be written.
HubSpot Service Hub Software Certification

What’s a good NPS score?

Sara Taylor

Varies by industry Anything positive 10 or above 20 or above The correct answer is: Varies by industry.
HubSpot Service Hub Software Certification

True of false? You can edit the NPS question in HubSpot.

Sara Taylor

True False The correct answer is: False.