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HubSpot Inbound Certification

Which Of The Following Is NOT A Key Part Of A Company’s Culture?

April 14, 2020Knowledge GlassComments Off on Which Of The Following Is NOT A Key Part Of A Company’s Culture?
  • The company’s mission
  • The company’s values
  • What customers say about the company
  • The way employees behave when unsupervised

Download HubSpot Inbound Certification Exam Answers (PDF)

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HubSpot Inbound Certification

How Can You Apply Flywheel Thinking To Your Company’s Budget?

April 14, 2020Knowledge Glass

By investing as much money into things that drive customer happiness—such as support teams and product improvements—as you do into acquiring new customers through marketing and sales. By making sure funds are evenly distributed to each section of the flywheel. Marketing, sales, and customer support should each have equal proportions of the overall budget. If […]

HubSpot Inbound Certification

What Kinds Of Information Does Your Customer Service Team Likely Need Included In Each Persona?

April 14, 2020Knowledge Glass

They’re service level agreement (SLA) when serving people who match that persona. The percentage of your customer base represented by that persona. The persona’s full contact information and purchasing history so they know how to respond to service calls from them. The parts of your offering that the persona likes most and least. Download HubSpot […]

HubSpot Inbound Certification

True Or False? Conversion Optimization Is NOT An Iterative Process.

April 15, 2020Knowledge Glass

True False Download HubSpot Inbound Certification Exam Answers (PDF)

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If A Salesperson Is Speaking With A Specific Person And Discovers That The Person Doesn’t Exactly Match Their Assigned Persona, What Should The Salesperson Do?
When You Use Jobs Theory To Develop A Timeline Of Events, Where Does That Timeline Start?

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