- timing
- budget
- context
- personality
Download HubSpot Social Media Certification Exam Answers (PDF)
Pausing marketing emails Sending out promotional sponsored posts and tweets during a crisis Assessing the planned blogging and campaign schedule for appropriateness Creating a blog post to address the situation as needed Download HubSpot Social Media Certification Exam Answers (PDF)
Hiring the right number of people Developing the right amount of content Getting executive buy-in for social ideas Retaining customers Download HubSpot Social Media Certification Exam Answers (PDF)
Send my sales team to follow up with every negative post about the incident so that we can take this opportunity to win their business. Amplify the competitor’s blunder, telling your followers “See this? We would never do this.” Maintain a helpful approach and have empathy for the company’s missteps. Reply thoughtfully and empathetically to […]
