When creating an email template, how would you include the contact’s name in the greeting?

When making a call from HubSpot CRM, what’s the best way to take notes during a call?

Add a note to the contact record. Update the “Last Call” property on the contact record. Use the notes area that appears during the call to type notes. The call is automatically recorded, so notetaking is unnecessary. Download HubSpot Sales Software Certification Exam Answers (PDF)

How has the internet changed the relationship between buyers and sellers?

Customers have more options for sharing their opinions of your company with other prospective buyers. Prospective buyers have more access to information about your company and products. Sellers can better leverage the voices of happy customers to resolve the concerns of potential buyers. All of the above Download HubSpot Sales Software Certification Exam Answers (PDF)

If you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning?

Nothing HubSpot automatically personalizes the email for you. A help article with email best practices opens in a new window. HubSpot gives you a list of recommendations for improving your email. Download HubSpot Sales Software Certification Exam Answers (PDF)