Situation: Oslo’s biggest knitting supplies wholesaler recently launched an ecommerce store and hired a RevOps professional named Einar. He has mapped out the buyer’s journey for the company’s customers, and he is in the process of documenting everywhere responsibility for a customer is passed from one team to another. This is an example of:
Knowledge GlassComments Off on Situation: Oslo’s biggest knitting supplies wholesaler recently launched an ecommerce store and hired a RevOps professional named Einar. He has mapped out the buyer’s journey for the company’s customers, and he is in the process of documenting everywhere responsibility for a customer is passed from one team to another. This is an example of:
“I don’t know how to solve this problem. Let’s just try some things and see what works.” “The solution to this problem is obvious to me because of my technical expertise. I’ll solve it right now.” “This problem is much more complicated than it seems. I’ll need a couple months to dig into the necessary […]