HubSpot Service Hub Software Certification

True or false? The only way to move tickets to different stages is manually.

Sara TaylorComments Off on True or false? The only way to move tickets to different stages is manually.
  • True
  • False

The correct answer is:

  • False.

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HubSpot Service Hub Software Certification

True or false? A knowledge base is a type of self-service.

Sara Taylor

True False The correct answer is: True.
HubSpot Service Hub Software Certification

True of false? You can edit the NPS question in HubSpot.

Sara Taylor

True False The correct answer is: False.
HubSpot Service Hub Software Certification

Which of the following is a benefit of phone support?

Sara Taylor

It’s cheaper for your company Customers can get immediate help for complicated issues In general, customers prefer phone support to any other type of support All of the above The correct answer is: Customers can get immediate help for complicated issues.