HubSpot Service Hub Software Certification

True or false? The only way to move tickets to different stages is manually.

Sara TaylorComments Off on True or false? The only way to move tickets to different stages is manually.
  • True
  • False

The correct answer is:

  • False.

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HubSpot Service Hub Software Certification

True or false? It’s a best practice to send your NPS survey to customers monthly.

Sara Taylor

True False The correct answer is: False.
HubSpot Service Hub Software Certification

True or false? Experiencing lower ticket volume is a good indicator that your knowledge base is working well.

Sara Taylor

True False The correct answer is: True.
HubSpot Service Hub Software Certification

If you’ve never set up service reports in HubSpot before, start with _________.

Sara Taylor

The report builder The report library Service analytics The report customizer The correct answer is: Service analytics.