True or false? Most people prefer using self-service compared to phone support.

Select all that apply. What intake methods can you connect to HubSpot?

Calling Forms Team email Instagram messenger The correct answer is: Forms Team email

Which of the following is NOT an example of an advocacy action?

Writing a case study about a customer Paying your customer to leave you a good review regardless of their actual experience. Writing a blog post about a customer Asking a customer to write you a Yelp review The correct answer is: Paying your customer to leave you a good review regardless of their actual experience.

True or false? Your leadership team should be the ones to create the customer journey map.

True False The correct answer is: False.