If you’ve never set up service reports in HubSpot before, start with _________.

What is a snippet?

A reusable text block An email template The bit of text on a ticket record A ticket The correct answer is: A reusable text block.

All of the following are benefits of email support EXCEPT:

It’s immediate It provides a paper trail You can insert screenshots and gifs It’s conversational The correct answer is: It’s immediate.

With ticket ______, you are able to filter down your tickets

views editing stores records customization The correct answer is: views.